Monday, June 24, 2013

Logitech G500 not detected? (solution inside)

I was installing Logitech Gaming Software for my G500 mouse, and the Gaming software kept showing the  "No devices detected" message:

So I looked up in the device manager and checked the mouse driver - it was showing "HID-compliant mouse". I expected after installation it to show something like "Logitech G500 Mouse"...

So then I looked up the folder where Logitech Gaming Software was installed (C:\Program Files\Logitech Gaming Software by default) and there was a folder "Drivers"!

Great, I've selected the "HID-compliant mouse" and opened "Update Driver Software..." from the context menu. There you go to "Browse my computer for driver software" and choose the folder with Logitech drivers:
Press Next and the wizard will tell you that it installed the "Logitech HID-compliant G500 Gaming Mouse" :)

Open up the Logitech Gaming Software and the G500 will be detected :)


5 comments :

  1. Hi! Is there any chance to do the same thing with my 3D Connection SpacePilot Pro?

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  2. I don't know - you should give it a try

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  3. YOU SAVED MY LIFE, STUPID LOGITECH THATS NOT ABLE TO JUST TELL PEOPLE WHERE TO GET THEIR MOUSER DRIVERS...

    G700s here

    Seems they haven't solved this problem in a long time...

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  4. my G500s shows up in there as well as HID compliant. And it still can't detect it!

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